Show up when locals search Google

Google offers several verification methods, including video recording, phone or text, email and postcard, and it decides which options are available for each business. Video verification is increasingly common, where you record your location, signage and proof of management. We prepare you for each step so verification goes smoothly the first time.

Google ranks local results based on relevance, distance and prominence. You can influence relevance and prominence by choosing accurate categories, completing every section of your profile, earning genuine reviews, keeping details consistent across the web and having a strong website. Distance depends on where the searcher is, so no one can control it.

No. Google prohibits fake reviews and incentivised reviews, such as offering discounts in exchange for feedback, and may remove reviews or restrict profiles that break the rules. The safe approach is asking every genuine customer for honest feedback at the right moment. We set up simple, compliant processes that make that easy for your team.

Common causes include adding keywords to the business name, using a virtual office or PO box, listing a service area incorrectly or making several edits that trigger review. Suspensions can usually be appealed with evidence that the business is genuine. We identify the likely cause, correct the issue and prepare a reinstatement request.

Pricing depends on how many locations you have, whether the profile needs creating, recovering or reinstating, and how much ongoing posting and review management you want. A single verified listing that only needs optimisation costs less to manage than a multi-location brand with suspended profiles. We scope the work after a free audit, so you pay for what your listing actually needs rather than a fixed bundle.

Quick fixes such as correcting categories, hours and contact details can take effect within days of Google accepting the edits. Building prominence through reviews, photos, posts and consistent citations is gradual, and most businesses see clearer movement in calls and direction requests over a few months. Competition in your area and how far behind your profile started both affect the pace.

A strong profile wins attention, but a good website strengthens it. Google uses your site to understand what you offer, and many searchers click through to check services, prices or credentials before calling. Linking your profile to a fast page that matches your listing details supports relevance and trust. Without one, you rely entirely on a listing you only partly control.