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Always Answered
First ring, every hour of the day.
AI Voice Agents
Every call answered, day or night
AI voice agents that pick up on the first ring, qualify the caller, book the appointment and pass anything complicated to your team with the context intact.
AI Automation AI Voice Agents from a senior team that has grown businesses in four countries.
- Businesses grown
- 250+
- Specialists on the team
- 40+
- Countries served
- 4
- Cities served
- 15+
What's included
- Always Answered
- Live Booking
- Caller Qualification
- Warm Transfer
- Automated Follow-Up
Overview
A missed call is a lost customer
For most service businesses the phone is still where the money is, and it is also the leakiest channel they own. Calls come in while the team is with a client, after hours, or during the lunchtime rush, and a caller who reaches voicemail usually just rings the next company on the list.
A voice agent answers immediately, every time. It handles the routine calls end to end, books into your real calendar, and warm-transfers the ones that need a person, so your team spends its time on conversations that are worth having.
Building AI voice agents properly means designing the conversation before the technology. We listen to sample calls, map the most common reasons people ring, and write call flows for bookings, questions, rescheduling and messages. The agent is connected to your calendar, CRM and phone system, tested with realistic calls including poor lines and interruptions, then monitored after launch. Good looks like fewer missed calls, more bookings and a team that only takes the calls that need them.
What you get
Everything included in AI Voice Agents
AI voice agents that pick up on the first ring, qualify the caller, book the appointment and pass anything complicated to your team with the context intact.
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Live Booking
Appointments written to your real calendar.
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Caller Qualification
The right questions asked, every call.
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Warm Transfer
Complex calls routed to the right person.
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Automated Follow-Up
Call summary by text or email, instantly.
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Transcripts & Notes
Every call logged against the contact.
Why it matters
Results you can measure
Every AI Voice Agents engagement is tied to the numbers that matter to your business, with reporting you can read in minutes.
Get My Free Plan-
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Recover the calls you are losing
Out-of-hours and overflow calls become booked jobs instead of voicemail.
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02
No hold music
Nobody waits in a queue, so nobody hangs up and calls a competitor.
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Capacity without headcount
Ten simultaneous calls cost the same as one.
How it works
A clear process, no guesswork
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01
Audit
We assess where you stand today and where the fastest wins are.
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Strategy
You get a clear, prioritised plan tied to measurable targets.
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Execute
Our team and AI systems deliver the work and ship it fast.
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Optimise
We measure, report transparently and scale what works.
AI search portfolio
Our AI Automation work
Client websites from our portfolio and the structure behind them: clear entities, schema and answer-ready content that AI assistants can read and cite.
Related case studies
Why Viral Advice Media
Why choose Viral Advice Media for AI Voice Agents
Founded in 2025 and trusted by 250+ businesses, we pair senior strategy with specialist delivery, so your AI Voice Agents is planned properly and measured against outcomes you care about.
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A senior strategist owns your plan
One strategist plans your AI Voice Agents and keeps it joined up with your website, search, social and ads, so nothing runs in isolation.
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40+ specialists behind every plan
Strategy, creative, development and media specialists work together, so you get depth without hiring a whole team.
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Reporting tied to revenue
Leads, calls and sales reported in plain English, not vanity metrics, so you always know what your budget is buying.
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AI first, strategist led
AI tooling handles audits, research and analysis at scale. Experienced people make the calls that need judgement.
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Built for four markets
Campaigns for businesses in the USA, UK, Australia and the UAE, across more than 15 cities.
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A free audit before you commit
Start with a free AI Voice Agents audit showing the three fixes we would make first. It is yours to keep either way.
AI Voice Agents: the usual approach compared with ours
| What matters | Typical approach | With Viral Advice Media |
|---|---|---|
| Strategy | Tactics picked channel by channel | One senior strategist and one joined-up plan |
| Team | One generalist or a single freelancer | 40+ specialists across search, social, ads, web and AI |
| Reporting | Rankings, clicks and impressions | Leads, calls and sales in plain English |
| Scope | A fixed package for every business | A plan built around your goal and your budget |
| Starting point | A proposal before any analysis | A free audit with the three fixes we would make first |
Where we work
AI Voice Agents in four markets
We deliver AI Voice Agents for businesses in four countries and more than 15 cities, with local phone lines in the UK and Australia.
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USA
AI Voice Agents in the USA
For businesses across the United States, planned around the states and cities you sell into and the competitors you meet there.
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UK
AI Voice Agents in the UK
For businesses across England, Scotland, Wales and Northern Ireland, with British spelling, local search habits and a UK phone line: +44 1344 921576.
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Australia
AI Voice Agents in Australia
For businesses across Australia, built around Australian search behaviour and local competition, with a local phone line: +61 7 3088 6947.
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UAE
AI Voice Agents in the UAE
For businesses in Dubai and across the Emirates, planned around the local market, the competitors you face there and how your customers search.
Industries we work with
Our social media portfolio alone spans 34 industries. These are the sectors we know best.
- Restaurants
- Ecommerce
- Health & Wellness
- Construction
- Fashion
- Sports
- Animals & Pets
- Furniture / Interior Designers
- Fitness & Modelling
- Automotive
- Jewelry & Accessories
- Cleaning Service
- Finance
- Music
- Spa & Salon
- Real Estate
- Cosmetics
- Handyman
Keep exploring
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Campaigns inside Dynamics 365
Search Engine Optimisation
Rank higher on Google and in AI answers for the searches that bring buyers.
Social Media Marketing
Content, community and ads that grow your audience and your sales.
FAQ
AI Voice Agents: your questions answered
Still have a question?
Speak to a strategist. No sales script, just straight answers.
+61 7 3088 6947We do not pretend otherwise. The agent identifies itself, and in practice callers care far more about being answered quickly and booked correctly than about who is on the line.
It transfers. We define upfront which calls the agent handles end to end and which get routed to a person, and the agent passes the context so the caller does not repeat themselves.
Yes. It can answer your main line, an overflow line, or only out-of-hours calls, depending on how much you want to hand over at the start.
A working agent on a defined call type usually takes a couple of weeks, including the calendar and CRM connections and a round of listening to real calls and tightening the script.
They suit businesses where phone calls drive revenue and many calls follow familiar patterns, such as clinics, salons, trades, property agents, law firms and restaurants. If your team regularly misses calls during busy periods or after hours, or spends hours on routine bookings and questions, a voice agent is usually a good fit. Complex advisory calls are better kept with people.
Pricing has two parts: setup, which covers call flow design, integrations and testing, and running costs, which depend on call minutes and the telephony and AI services used. We size the plan to your call volumes after reviewing how many calls you receive and when they arrive. You see a full estimate before anything is built.
Modern speech recognition copes with a wide range of accents, and agents can be configured for several languages, which is useful in multilingual markets such as the UAE. We test with real-world audio, including background noise and fast speakers, and set clear rules for when the agent should pass the call to a member of your team.
Recording and transcription can be switched on or off to suit your policies, and callers can be told at the start of the call where that is required. Caller details are passed only to the systems you choose, such as your CRM or booking software. We follow your data protection obligations and agree retention periods with you.
Every call is logged, so you can see calls answered, bookings made, messages taken, transfers to staff and out-of-hours calls that would previously have been missed. Transcripts show what callers ask most often. Together these give a clear picture of the value delivered and highlight where the call flow needs refining.
Get started
How many calls did you miss last month?
Book a call and we will work out what those missed calls are costing you.
Start with a free audit
Tell us where you want to be. Within one business day you will get a free AI Voice Agents audit with the three fixes we would make first.
- Free, no obligation
- Reviewed by a senior strategist
- Yours to keep either way